Privacy Policy

Last Updated: January 5, 2026 | Version: 3.0

Introduction

This Privacy Policy explains how MXL Hosting collects, uses, and protects your personal information when you use our hosting services. It applies to all users, including visitors, account holders, and developers using our platform.

1. Data Collection

MXL Hosting collects the following categories of personal data when you use our services:

  • Account Information:Discord user ID, username, email address
  • Service Configuration:Project names, allocated resources, subdomains, server endpoints
  • Payment Information:Payment method information processed through YooMoney, CloudTips, Datalix, and DonationAlerts
  • Technical Data:IP addresses, access logs, performance metrics

We do not collect unnecessary personal data and limit collection to what is required to provide and improve our services.

Age Requirement:

You must be at least 16 years old to create an account. Users under 16 may only create accounts with explicit parental consent in accordance with GDPR requirements. We do not knowingly collect personal information from children under 16 without parental consent.

2. Legal Basis for Data Processing

Under GDPR, we process your personal data based on the following legal grounds:

Contract Performance

Service provision, account management, billing

Legal Obligation

Tax records, anti-fraud measures, law enforcement requests

Legitimate Interest

Security monitoring, service improvement, technical support

Consent

Marketing communications (where applicable)

3. Data Usage

We use collected data exclusively for the following purposes:

Service Operations

Service provisioning and maintenance

Security

Authentication and security monitoring

Billing

Account management and payments

Compliance

Legal and regulatory requirements

Data is never sold to third parties. Anonymous, aggregated data may be used for statistical analysis.

4. Your Rights

Under GDPR, CCPA, and other privacy regulations, you have the right to:

  • •Request access to your personal data
  • •Request correction of inaccurate data
  • •Request deletion of your data (subject to legal requirements)
  • •Object to processing of your data
  • •Request export of your data in a machine-readable format

5. Data Protection & Security

MXL Hosting implements industry-standard security measures including:

Encryption

Data encrypted in transit (TLS 1.2+) and at rest

Network Security

Firewalls and network segmentation

Audits

Regular security assessments

Access Control

Principle of least privilege

6. Data Retention & Deletion

We retain your personal data only as long as necessary to provide our services and comply with legal obligations:

Active Accounts:

Data retained as long as necessary for service provision and legal obligations

Suspended Accounts:

Data retained as long as necessary for account recovery and legal obligations

Terminated Accounts:

Data deleted without undue delay unless legal obligations require retention

Account Deletion:

Account deletion is available through our support team without undue delay. We will assist with data export before deletion where technically feasible.

7. Data Sharing & Third Parties

We do not sell your personal data to third parties. We may share data only in the following limited circumstances:

  • Payment Processors:YooMoney, CloudTips, Datalix (PaySafe, AliPay, cryptocurrency), and DonationAlerts under strict data processing agreements
  • Discord Integration:Discord user data for authentication and bot services
  • Legal Requirements:When required by law, court order, or to protect our rights and safety
  • Business Transfer:In case of merger, acquisition, or sale of assets (with user notification)

Cryptocurrency Payments:

Cryptocurrency transactions (Bitcoin, USDT, Monero, Litecoin) are processed through Datalix. These transactions may be subject to blockchain transparency and regulatory requirements.

8. International Data Transfers

Our services are operated from Germany. Your data may be transferred to and processed in various jurisdictions depending on the services used:

🇪🇺 EU Processing

Core hosting services, server infrastructure

🇷🇺 Russian Services

YooMoney, CloudTips payment processing

🇺🇸 US Services

Discord authentication, DonationAlerts

🌐 Global

Datalix (PaySafe, AliPay, cryptocurrency)

Data Protection Standards:

All international transfers comply with applicable data protection laws. Where GDPR applies, transfers are protected by adequacy decisions, Standard Contractual Clauses, or other appropriate safeguards.

9. Cookies & Tracking

We use minimal cookies and tracking technologies to provide and improve our services:

Essential Cookies

Required for authentication, security, and basic functionality

No Analytics

We do not use analytics or tracking services

Third-Party Services:

We use Discord for authentication and various payment processors (YooMoney, CloudTips, Datalix, DonationAlerts) that may set their own cookies. These services have their own privacy policies and cookie practices.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect service functionality.

10. Contact Information & Data Protection Officer

For questions about this Privacy Policy or to exercise your data protection rights, please contact us:

11. Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Germany, without regard to conflict of law principles.

Any legal action or proceeding arising under this policy shall be brought exclusively in the courts located in Frankfurt am Main, Germany.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or service notifications 30 days in advance.

Continued Use:

Continued use of our services after changes constitutes acceptance of the revised policy.

13. Compliance & Regulatory Framework

This Privacy Policy complies with applicable data protection laws and regulations, including:

🇪🇺 GDPR

General Data Protection Regulation (EU)

🇺🇸 CCPA

California Consumer Privacy Act

🇩🇪 BDSG

German Federal Data Protection Act

📋 Other Laws

Applicable local data protection laws